Privacy Policy

Last updated: October 2026

This privacy policy describes how KnitUnderwear (“we”, “us”, “our”) collects, uses, and protects information that you provide when using our website at knitunderwear.com.

1. Information We Collect

We collect information you voluntarily provide when submitting a quote request, sample enquiry, or contact form. This may include your name, company name, email address, phone number, and project details. We also automatically collect standard server log data such as IP addresses and browser type for security and analytics purposes.

2. How We Use Your Information

We use the information you provide solely to respond to your enquiries, prepare quotations, process sample and bulk orders, and communicate with you about your order status. We do not sell, rent, or share your personal information with third parties for marketing purposes.

3. Cookies

Our website uses essential cookies required for basic site functionality and security. If you leave a comment or submit a form, a cookie may be saved in your browser to remember your preferences for future visits. You can control cookie settings through your browser at any time.

4. Embedded Content

Some pages on this site may include embedded content from third-party services (such as videos or maps). Embedded content from other websites behaves in the same way as if you had visited those websites directly and may collect data about you.

5. Data Retention

We retain your contact and order information for as long as is necessary to fulfil the purposes for which it was collected, and as required by applicable law. You may request deletion of your personal data by contacting us at the email address below.

6. Your Rights

You have the right to request access to, correction of, or deletion of any personal information we hold about you. To exercise these rights, please contact us directly.

7. Security

We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction.

8. Contact

If you have any questions about this Privacy Policy or our data practices, please contact us:
Email: info@knitunderwear.com
Website: knitunderwear.com/contact/